Contact Us

Got a question about something you've read on holtmodelrailways.co.uk, spotted an error, or want to flag a casino we haven't reviewed yet? We'd like to hear from it. This page explains how to reach us and what we can (and can't) help with.

How to reach the team

The quickest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of working days, though busy periods can push that out a little. Please include as much detail as possible — the casino name, the page URL, or a screenshot if it's a technical issue — so we can look into it properly.

What we can help with

• Corrections or updates to information on any review, including bonus terms or ratings for brands like Betmica, Kikibet or Betninja
• Suggestions for casinos or slot sites not on Gamstop that you think deserve a review
• Questions about how we rate and rank the casinos featured on the site
• General feedback on the site's content, layout or usability
• Reports of broken links, outdated offers or factual errors

What we can't help with

We're an independent comparison and review site — we don't operate any casino, hold player funds, or have access to individual accounts. If you have a dispute over a deposit, withdrawal, bonus or account restriction with one of the operators listed on this site, that's a matter for the casino's own support team directly. We can't intervene in account-specific issues or act as a mediator between a player and an operator.

If you're concerned about your gambling and want information on managing or limiting play, our Responsible Gambling page is a better starting point than a general enquiry to us.

Before you get in touch

A lot of common questions are already answered elsewhere on the site:

• For a rundown of the casinos we currently rate highest, along with how each one compares on bonuses, games and payment options, see our Non GamStop Casinos 2026 - Best Online Casinos UK guide
• For details on who writes and fact-checks our content, and how we approach reviewing casinos not on Gamstop, visit About Us
• For the legal terms governing use of this site, see our Terms and Conditions

Checking these first often gets you an answer faster than waiting for a reply, but if your question isn't covered, we're still happy to hear from you.

A note on independence

Casinos Not On Gamstop may earn commission when readers click through to a casino featured on the site, but this has no bearing on how we rank or describe operators, and it doesn't influence how we handle reader enquiries. Feedback that helps us catch an error or improve a review is genuinely useful to us, regardless of whether it relates to a top-ranked brand or one further down the list.

All content on this site is intended for adults aged 18 and over. If you're contacting us about an issue related to gambling harm, please also consider reaching out to a dedicated support service in addition to letting us know.